Frequently Asked Questions

How long does shipping take?

Orders are typically delivered within 5–10 business days in the United States.

Do you offer free shipping?

Yes, we currently offer free shipping on all orders.

Will I receive tracking information?

Yes. Once your order ships, you’ll receive an email with tracking details.

Can I cancel or change my order?

If your order has not been processed yet, please contact us as soon as possible and we’ll do our best to help.

What if I entered the wrong shipping address?

Please contact us immediately if you notice an incorrect address after placing your order.

What is your return policy?

We accept returns within 30 days of delivery for unused items in original condition.

What if my item arrives damaged?

Please contact us within 7 days of delivery with photos of the damaged item and packaging.

Are the picnic table covers waterproof?

Yes. Our picnic table cover sets feature a waterproof surface designed to help protect against spills and outdoor messes.

Are the drawer organizers stackable?

Yes. The organizers are designed to be stackable for convenient storage when not in use.

How do I clean the products?

Most products can be wiped clean with a damp cloth. Please refer to individual product pages for specific care instructions.

How can I contact customer support?

You can reach us anytime at: magicprepare@outlook.com