Return & Refund Policy
We want you to love your purchase from MagicPrepare. If you’re not completely satisfied, we’re here to help.
Return Window
We accept returns within 30 days of delivery.
Return Conditions
To be eligible for a return, items must be:
- Unused and in original condition
- Returned in the original packaging
- Accompanied by proof of purchase
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue.
We’ll work quickly to provide a replacement or refund.
Refund Process
Once your return is received and inspected, we’ll notify you regarding the approval of your refund.
Approved refunds will be processed back to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Non-Returnable Items
Certain sale or clearance items may not be eligible for return.
Contact Us
For return or refund questions, please contact: magicprepare@outlook.com